Frequently Asked Questions
I Am Trying To Book Onto A Course Which Is Advertised At £25.00, But When I Book, It Charges £48.00
This is because you have incorrectly completed your checkout form. You must fill ALL fields, especially the Surgery postcode.
I Have Forgotten My Password
There is a green "Log In" button in the top right of your screen, simply click this and select forgotten password from the available options.
I Can't See My Certificates In My Account
The most common cause of this issue is that a second account has been created with a separate email address. Please contact a member of the MediConf team to have accounts reconciled.
How And Where Do I Obtain My Certificates And Downloads?
Log into your account, using the email address and password you registered with, this will take you to your “members area”.