Full Terms & Conditions


Important Information about MediConf & Our Courses

Company Background

MediConf UK is one of the fastest growing primary care education providers in the UK.  It was formed in 2007 following the success of its predecessor Fylde MedEd which provided GP education on the Fylde Coast from 1997.  We are not part of a CCG or a charity, but a private organisation.
To enable us to keep our costs to a minimum and still offer top quality education either FREE of charge or heavily discounted, it is necessary to provide sponsorship by way of a small exhibition during break times at all our events.

Regular Venues Include
Belfast, Birmingham, Blackpool, Brighton, Bristol, Cardiff, Cheltenham, Glasgow, Kegworth, Leeds, Liverpool, London, Manchester, Middlesbrough, Milton Keynes, Newcastle, Norwich, Plymouth, Sheffield, Southampton

Courses Information

Please book all courses online.  By booking a place on a MediConf course you are agreeing to all of our Terms and Conditions outlined below.  A full copy of our Terms and Conditions is available.

After attending one of our courses, certificates of attendance and any course materials are available for 12 months after the course date by logging onto the Members Area of our website.*Updated for courses ran in 2018 onwards.*

Terms & Conditions – Full version

Online Webinars - None of our webinars are recorded due to the presentations being the intellectual property of our speakers.

All Zoom links will be emailed to the email address you provided upon booking 24 hours and 1 hour prior to the start time. It is your responsibility to notify us prior to the start of the webinar if you are using a different email address. Failure to do so may prevent you from accessing or delaying access to the webinar.

Always check your junk mail as or the link.  If you do not receive it send an email to janet@mediconf.co.uk for assistance.

If you experience technical difficulties from your own device, it is not the responsibility of MediConf and you are not entitled to a refund.  Full refunds will be offered ONLY if MediConf fail to deliver the Webinar.

We no longer offer the dial in option from your phone.  Some delagtes have experinced call fees of £1.00 per minute as dialling in often uses the American number.

Agenda and Course information - We endeavour to cover all topics outlined on our agenda, however, occasionally this is not always possible.  This is mainly due to ongoing interaction with our presenter and audience during the lecture.

However, all agenda items listed are included in the course material which appears in your account.

We do not take bookings over the phone or via email

Please note that all confirmations will be sent to you via email ONLY acknowledging your place, candidate registration number and other essential information.

Advertised FREE courses – All FREE course places are only available to Healthcare Professionals who practice within the area that the course is being held.  Courses which are advertised as FREE of charge, are FREE to practicing GPs including Locum and Salaried GPs.  Practice Nurses including Nurse Practitioners and Advanced Nurse Practitioners employed in a Primary Care environment may also book a course place FREE of charge.  It is pertinent that at point of registration ALL Healthcare Professionals provide their current surgery address.  We do NOT accept home addresses.

If for any reason you cannot attend the course please inform us via email to dawn@mediconf.co.uk 

 Failure to inform MediConf of non-attendance may incur a charge of £25.00 to cover refreshments and administrative costs. By registering and booking a place on a course you are agreeing to the MediConf Terms and Conditions.  Should you cancel your place and then change your mind we cannot guarantee your place again.

Fee Paying Courses - All fee courses must be paid for in advance of the course by card payment or cheque.  All paid course fees are NON-REFUNDABLE and NON-TRANSFERABLE.  Places on these courses are available to GPs including Locum and Salaried GPs, and Practice Nurses including Nurse Practitioners and Advanced Nurse Practitioners who practice within the area in which the course is being held.  It is pertinent that at point of registration ALL Healthcare Professionals provide their current surgery address to ensure that the correct subsidised course fee is charged.  The subsidised course fees charged are either FREE, £10, £15, £25 or £30 dependent on the course topic.

Please log onto your account and click the CANCEL Icon should you need to cancel any courses you have booked.  We no longer enforce cancellation fees nor do we offer refunds or course transfers.  You will still have access to the course downloads via your online membership account.  Should you cancel your place and then change your mind we cannot guarantee your place again.

 Working towards a paperless organisation and supporting charities - As of January 2019 we will  no longer be providing pens and pads at our events. This is phase 1 of our company working towards a paperless organisation and supporting the environment. Therefore if you wish to take notes please bring a pen and pad.  The money saved is distributed betwen the charities we support regularly.  Crohn's & Colitis and The Homeless are our main charities for 2019.

Minors entering the venue

We do not permit children or babies at our events due to health and safety regulations.  You will politely be asked to leave the course if you are accompanied with children.

Mitigating Circumstances – On rare occasions we are forced to cancel/reschedule our courses due to circumstances outside of our control.  This could be due to a change in speakers or adverse weather conditions.  Prior to any event we will always inform delegates of any changes via email as soon as possible.  Where a course is cancelled altogether and not rescheduled, a full refund will be issued on receipt of an acknowledgement from the initial cancellation email issued by MediConf.  This allows us to ensure that each and every delegate booked onto the cancelled course has been fully informed.

Adverse Weather Conditions - In the event of adverse weather conditions on the day of a course, MediConf may have to cancel at short notice and all delegates who have paid will be refunded the full fee. We will always endeavour to reschedule the course where possible.
If the MediConf Team are able to continue to run the event as scheduled, naturally NO refunds will be made.

We will make every effort to contact our delegates, however at short notice this may not always be possible.  As a booked delegate it is your responsibility to check the MediConf website and your registered email address inbox for any notifications.  When this is not possible please telephone our office on 01253 712894.  Our office is open on every Saturday that we hold our events from 9am -5pm.  In very rare circumstances it is possible that the MediConf website will have not been updated due to time constraints or any website developments.
During severe winter and snow conditions, it is not always possible to predict whether a course can go ahead until the MediConf team arrive at the venue on the morning of the course at 8.00am.  In these instances it is the delegates’ responsibility to decide if it is safe to travel.
MediConf hold no responsibility for cancelling a course at 9.00am on the morning of the course if deemed necessary for the Health & Safety of the delegates or MediConf employees. Neither are we responsible for travel reimbursements.

Local parking and roadworks – MediConf are not responsible for alerting you to possible roadworks in your area, which may extend any required travel time. We do our best to ensure we chose suitable venues to hold our courses, which offer car park facilities or have carparks nearby.  If we are made aware of carpark fees or any roadworks in the area we are happy to share the information with delegates via email.  We cannot accept responsibility of carpark fees/penalties incurred or delays due to local roadworks.  Please note, the MediConf office is based in Lytham St Annes, Lancashire and we are not always aware of travel disruptions in your local area.

Course materials and certificates - After attending one of our courses, certificates of attendance and any course materials are available. 6 Months for Sole sponsored events and 12 months for all other events ONLY to adhere to GDPR Protocol. After the course date by logging onto the Members Area of our website.  If you require a duplicate copy of your certificate an admin fee of £15.00 will be charged.  This payment can be made over the telephone using all major cards.

A CPD Certificate will only appear in your account if you have attended the full session.  MediConf adhere to strict protocol regarding this.  It is unlawful to receive the full CPD points if only part of the session was attended.

Your Information - Please be aware that our courses are either FREE of charge or heavily subsidised, due to assisted sponsorship from carefully selected healthcare product and service providers.  Without the support of our valued sponsors, it would be impossible to offer FREE or heavily subsidised rates, therefore, please take some time to visit the exhibition during break times.

Without the assisted sponsorship we receive, the MediConf course fee would be approximately £120 per place. 

By booking a place on our courses you are noting or agreeing to the following terms

  • MediConf will use your email address or postal address to inform you of future MediConf events or services provided by our supporting organisations.
  • We also provide a list of conference attendees to sponsors/potential sponsors of the conferences so that they may send you information about their products and services by post. This list would only include delegates name, job role and surgery address.
  • Mediconf DO NOT release delegate home address, telephone or email contact details to 3rd parties.

You can unsubscribe at any time by clicking here https://www.mediconf.co.uk/email-unsubscribe.aspx

For more information please refer to our privacy policy which can be found at https://www.mediconf.co.uk/privacypolicy.aspx where you will also find further information about your rights or write to Janet Poyner, Data Privacy Manager at MEDICONF UK LIMITED. Postal address: 19 Wood Street, Lytham St. Annes, England, FY8 1QR

Upcoming Events

29 Sep 2021 @ Webinar Management of Atopic Eczema in Primary Care
2 Oct 2021 @ Webinar Gastroenterology Study Morning WEBINAR
6 Oct 2021 @ Webinar Domestic Violence and Abuse in Adults and Children
9 Oct 2021 @ Webinar Supporting those on Insulin Therapy A Guide to Insulin Therapy for Primary Care

What our delegates say

Delegate from Webinar: The best safeguarding presentation I have attended. Dr Hussain is obviously passionate about safeguarding. Very clear and easy to understand Dr Yasmin Husain - Safeguarding
Delegate from Webinar: The best safeguarding training speaker ever! Dr Yasmin Husain - Safeguarding
Delegate from Southampton: Really nice style of presentation making the information relevant to everyday practice and answering questions which confuse most of us in our everyday practice! Good advice on inhaler choice and interesting update on vaping. Dr Steve Holmes - Respiratory
Delegate from Webinar: Good presentation. Very useful take home points and advice on taking sexual health history which I will be implementing. Dr Nadi Gupta - GU Medicine
Delegate from Webinar: Really engaging speaker. Clear content. Update of most information but also some new perspectives. Very worthwhile session. Dr Yasmin Husain - Safeguarding

If you are having trouble using our site, please see commonly asked questions and help files below.

Frequently Asked Questions

I Am Trying To Book Onto A Course Which Is Advertised At £25.00, But When I Book, It Charges £48.00

This is because you have incorrectly completed your checkout form. You must fill ALL fields, especially the Surgery postcode.

I Have Forgotten My Password

There is a green "Log In" button in the top right of your screen, simply click this and select forgotten password from the available options.

I Can't See My Certificates In My Account

The most common cause of this issue is that a second account has been created with a separate email address. Please contact a member of the MediConf team to have accounts reconciled.

How And Where Do I Obtain My Certificates And Downloads?

Log into your account, using the email address and password you registered with, this will take you to your “members area”.

If the resources above do not answer your questions or you require further assistance, please fill out the contact form and a member of our team will get back to you as soon as possible.